HOW WE ENGAGE

Engagement Methodology

Network Doctor continues to improve an engagement methodology designed to provide clients with a concise roadmap of the engagement process. Utilizing the discover, design, develop, deploy, support methodology ensures proper tracking and an open line of communication for the client, project manager, and delivery team.

The project team first looks at what the client has and listens to what the client wants for their business and for their customers. They then define scope of work and assign hours to tasks, and tasks to team members. Costs are calculated and phases for future budgets and planning identified. During the process, quality is never compromised.

Implementation occurs through a collaborative development and deployment process that provides the framework for effectively managing a complete engagement. The process also allows MITC to build on the knowledge database used to better help our clients in achieving their business goals.

Deployment Methodology

Analysis

• Look at what the client has
• Listen to what the client wants
  • For their business
  • For their clients

Design

• Assign development\deployment hours to applicable tasks
• Network Doctor Technology team review for accuracy
• Assign tasks to team member(s)
  • Project Leader
  • Technology Lead
  • Associates
  • Client Rep(s)
• Allocate hours for tools and knowledge transfer
• Calculate costs (never compromise quality)
• Identify phases for future budgets and planning

Implementation

• Infrastructure
• Hardware
• Software
• Training and communication
• In-process Knowledge Transfer

Documentation

• System documentation
• Schematic
• Procedures

Follow-Up Support

Quality Assurance