David Birk
Partner
With more than a decade of experience in the technology sector, David’s career began in telecommunications where he built a sales office in White Plains, New York, for a nationwide CLEC. He later managed a New York City sales office for a fixed wireless communications carrier, and most recently worked for AT&T consulting for enterprise clients. Today David supports Network Doctor’s business development initiatives and manages the client satisfaction group. David also guides clients on telecom solutions and office relocations.
Education: The School of Management at Binghamton University, B.S., Marketing and
Finance
Paul Hilbert
Partner
Paul Hilbert’s career began as a project manager for nationwide build-outs of data centers for an enterprise telecommunications carrier catering to the financial sector. Paul later managed new technology initiatives for the Security Industry Association (SIA) and, in the wake of 9/11, consulted for Verizon to reroute telecom and data traffic around the impacted West Street central office. Currently Paul is responsible for Network Doctor’s project management and product development initiatives. Education: Binghamton University, B.S.,
Management Information Systems
Rafi Moskowitz
Partner
Rafi Moskowitz has more than 10 years experience managing IT systems, a career that began in the financial services sector supporting hedge funds, asset managers and broker/dealers. In addition to his experience designing and building networks, Rafi closely follows technology trends by regularly attending trade shows, acquiring industry certifications, and establishing business relationships with a wide range of technology vendors. Technology is more than just a job for Rafi, it’s a hobby. Today he manages the Network Doctor’s team of system engineers and oversees support processes.
Education: Yeshiva University, B.S., Management Information
Systems
Greg Szmak
Help Desk Manager
Greg has more than 10 years experience as an IT Help Desk Manager. In 2000, he managed the Parke-Davis Pharmaceutical Help Desk. During that time, he received his first ITIL IT Service Manager Certification. He has held the role Global Help Desk Manager at GlaxoSmithKline Consumer Healthcare; managing staff in both the US and the UK. In 2007, Greg began working in New York City as the Help Desk Manager for the international law firm, Shearman & Sterling LLP. Greg is dedicated to continually refining the support process to improve our client’s overall customer experience.
Steve Kluger
CTO, Director of Implementations
Steve is a network and systems architect with 15 years of experience designing and managing enterprise IT systems. Steve has a broad range of experience in the technology world. He has designed everything from computer systems embedded in scientific devices to highly available medical systems spanning multiple data centers worldwide. Steve's eye is always on the future of computing, staying on top of the ever changing IT world to find the tools our clients need to succeed. He currently heads up our design and implementation team as well as leads our technology evaluation committee.
Steven Polansky
Chief Financial Officer
Steven Polansky joined the Network Doctor Team in early 2010. Steven has over 25 years of experience in the domestic and international environments of marketing research, real estate, and advertising industries with a strong success record in cost reduction, financial analysis, SOX/internal controls, budgeting, cash management, and management reporting. Steven was responsible for initiating the virtualization of 60 employees working from their homes allowing the Ziment Group (now Kantar Health) to hire the best talent from anywhere in the world. Education: Northeastern University, B.S., Accounting
Britt Sutcliffe
Sr. Client Relationship Manager, vCIO
Britt has worked in project and account management within the telecom and wireless industry for the past 10 years. His focus on customer Service will play a strong role in developing a model for our client relations team. Britt works closely with our clients to assure proper communications and account maintenance with our support staff.
JP Perry
Procurement Manager/Sr. Client Relationship Manager, vCIO
JP not only has a background in project management, but also in operations and international sales. Prior to joining Network Doctor, JP ran his own small retail/installation company. It is this broad exposure that will allow JP to help enhance our current client centric focus and dedication to quality support. JP works with both our procurement and account management team.