OPERATING PRINCIPLES

Our Operating Principles are the basis for all interactions with clients, colleagues,
and our community:

• Commit to excellence
• Treat people fairly; value diversity
• Insist on Integrity
• Communicate openly, honestly and directly
• Listen with an open mind; Learn from everything
• Take responsibility; lead by example
• Respect, trust and encourage others
• Work as a team
• Have fun

Code of Ethics

Clients

• We will serve our clients with integrity, competence, and objectivity.
• We will keep client information and records of client engagements confidential and will use proprietary client information only with client's permission.
• We will not take advantage of confidential client information for ourselves or our firm.
• We will not allow conflicts of interest that provide a competitive advantage to one client through our use of confidential information from another client who is a direct competitor without that competitor's permission.

Engagements

• We will accept only engagements for which we are qualified by our experience and competence.
• We will assign staff to client engagements in accord with their experience, knowledge, and expertise.
• We will immediately acknowledge any influences on our objectivity to our clients and will offer to withdraw from a consulting engagement when our objectivity or integrity may be impaired.

Professionalism

• We will respect the intellectual property rights of our clients, other consulting firms, and sole practitioners, and will not use proprietary information or methodologies without permission.
• We will not advertise our services in a deceptive manner and will not misrepresent the consulting profession.