IT MANAGED SERVICES

Customized Service & Support Agreements

Network Doctor offers customized IT support service agreements to suit the unique needs and demands of varied working environments. Bundled service agreements include a comprehensive offering of services, and can be created to effectively and efficiently manage the unique day-to-day maintenance demands of your systems:

• Remote support/Helpdesk
• Offsite data backup
• Proactive maintenance
• Email security and spam filtering
• Recurring onsite support visits
• Contract management
• Emergency coverage
• Strategic technology planning
• 24/7 Network monitoring

Defining the appropriate level of support can depend on a variety of factors, including the size of your organization, hardware and applications used, corporate structure and culture, and management policies. We’ll work closely with you to understand your unique business needs and identify the most suitable support arrangement for your organization.